Ticket Policy

Kauffman Center ticket policy applies to all ticketed events held in the venue regardless of point of purchase. Take a moment to look through our policies listed below. Please call the Kauffman Center Ticket Office at 816.994.7222 if you’re having trouble finding the information you’re looking for.

• All ticket sales are final, there are no refunds.
• In the case of cancellation or rescheduling of event, refunds or exchanges less any fees may be possible. Please keep your tickets until the options are publicly announced.
• Please check all tickets to ensure you have received the correct performance, date and time.
• Events, programs, artists, dates, and times are subject to change.
• A ticket (including paper and electronic equivalents) is a revocable license subject to termination by refund of ticket price.
• All seating is at the discretion of venue management. Latecomers may be given alternate seating.
• Ticket holder assumes all risk and danger incidental to the event.
• Regardless of age, all attendees must have tickets. Some events are not appropriate for all children due to content or duration.
• Telephones, cameras and other electronic devices should be turned off prior to entering venue.
• Use of recording devices (video, audio, or other medium) is prohibited without written consent.
• Acceptance and use of this ticket gives the patron’s consent to any recording or photographs made by talent, venue, or their contractors.

Please Don’t Leave Your Seats Empty

Donate your tickets for resale if you cannot attend the performance. Return tickets to the point-of-purchase organization at least 24 hours before event to receive a tax-deductible donation receipt.

Ticket Buyer Awareness

The Kauffman Center Ticket Office and the ticket offices of the presenting organizations are the only official ticket sellers for events at the Kauffman Center for the Performing Arts. Buy from an official ticket seller to get the:

• Best seats
• Best prices
• Best customer service

If you have purchased through a ticket reseller, your ticket and seating location might not be valid, and the Kauffman Center can’t guarantee entry to the event.

The Kauffman Center can’t offer a refund for tickets purchased from an unauthorized reseller. To request a refund, you will need to refute the purchase with the original seller or your credit card company.

Protect your next purchase:

• Buy tickets through the Kauffman Center Ticket Office or the presenting organization
• Don’t trust search engines – make sure the result you click on goes to kauffmancenter.org
• Sign up for email alerts – join the Kauffman Center email list for event announcements and pre-sale access to select shows

Questions? Get in touch: Message us or call 816.994.7222.

Official Ticket Sellers

Protect your purchase by buying tickets from the Kauffman Center Ticket Office or from an authorized seller. Authorized ticket sellers for events at the Kauffman Center:

Kauffman Center Ticket Office:
kauffmancenter.org | 816.994.7222

Kansas City Ballet:
kcballet.org | 816.931.8993

Kansas City Symphony:
kcsymphony.org | 816.471.0400

Lyric Opera of Kansas City:
kcopera.org | 816.471.7344