Reports to: Senior Director of Patron Services
Type: Part-Time
View Full Job Description
The Performance Lead works to ensure an excellent patron experience, planning and delivering front-of-house support. This position will work within the Patrons Services team in a multi-venue environment, ensuring public spaces and performance venues are ready for guests. A Performance Lead creates an enjoyable and lively environment for guests, volunteers and support staff.
This role is highly visible and interacts with sponsors, vendors, clients, Resident Arts Organizations (Kansas City Ballet, Kansas City Symphony, and Lyric Opera of Kansas City), other presenting organizations and the Kauffman Center for the Performing Arts staff. The Performance Lead is expected to provide the highest level of customer service to all guests, vendors and clients.



