Nonprofit Jobs in Kansas City

Reports to: Senior Sales Director, Special Events
Full Job Description

Supports the special events and catering department through administrative, event planning, and event execution tasks for the Kauffman Center for the Performing Arts. Under the supervision of the Senior Sales Director, acts as a liaison, and consistently a primary point of contact for internal and external events. Maintain administrative needs to support a well-organized department. Develop and maintain client and vendor relationships to ensure excellent customer service, proper planning, and execution of the facility’s special events.

Reports to:
First Level: Performance Lead
Second Level: Senior Director of Patron Services
Full Job Description

The Gift Shop Attendant is directly responsible for the prompt, efficient, and courteous service of patrons, collecting payments, and for meeting other patron needs during his/her visit. Other duties include maintaining gift shop inventory, stocking shelves and ensuring cleanliness of work and storage areas.

Reports to: Ticketing Services Manager
Full Job Description

The Kauffman Center for the Performing Arts is seeking a Ticketing Services Associate to assist in the daily operations of the ticketing office. As an important member of the Kauffman Center team, this guest focused position provides ticket and general information to guests, makes exchanges, troubleshoots order issues and assists with ticket sales and service at our ticket office as well as over the phone. Hours for this position may vary depending upon performance schedules.

Reports to: Senior Director of Patron Services
Full Job Description

The Kauffman Center for the Performing Arts is seeking a Ticketing Services Manager to play an integral role in enriching the lives of everyone in the community through extraordinary and diverse performing arts experiences.

Reporting to the Senior Director of Patron Services, the Ticketing Services Manager oversees the day-to-day operations of the Ticketing Services Department. This position will ensure a hospitable, smooth, and efficient operation, maintaining a cohesive culture based on the Kauffman Center’s Organizational Values. This role maintains strong relationships and reports to many stakeholders both internally and externally. They will be responsible for troubleshooting using creative problem solving from both a technical and management perspective. The Ticketing Services Manager is adept at leading and motivating a team of 11 full and part-time ticketing employees with the goal of providing exceptional customer experiences. This highly visible role interacts with sponsors, vendors, clients, patrons, Resident Arts Organizations (Kansas City Ballet, Kansas City Symphony, Lyric Opera of Kansas City) and various community arts organizations. This position leads by example and requires flexibility in scheduling.

Reports to: Senior Manager of Volunteer Services
Full Job Description

The Volunteer Services Specialist is responsible for leading volunteer recruitment, training, and retention efforts. This role involves collaborating with various managers to assess volunteer needs for performances and events, drafting and updating volunteer shifts, and overseeing the administrative aspects of the volunteer program. The Specialist conducts training sessions, follows up with applicants, evaluates prospective volunteers, and introduces them to the scheduling software. Additionally, they plan and execute volunteer recognition and social events, curate the monthly volunteer newsletter, moderate the volunteer Facebook group, and support the Senior Manager of Volunteer Services in all communication efforts, all of which contribute to an exceptional patron experience.