Health and Safety Updates
Public performances at the Kauffman Center for the Performing Arts will no longer require proof of vaccination for admission. In addition, unless the performing artist or performing arts organization requires masks to be worn by the audience, masks will no longer be required while in the building, though patrons are encouraged to continue to wear them.
For questions, please email contact@kauffmancenter.org. Information about school matinee protocols can be found here.
The Kauffman Center, in collaboration with our resident organizations and community partners, will continue to monitor the COVID health situation in our area and take appropriate precautions as necessary.
If you have symptoms of COVID-19, or simply do not feel well, please stay home. By entering the Kauffman Center, you agree to our COVID-19 Waiver.
COVID-19 Warning
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a highly contagious disease that may result in personal injury, severe illness, and death. By visiting the Kauffman Center, and/or attending performances, concerts, events, or other activities, you voluntarily assume all risks related to exposure of COVID-19. All visitors must follow the Kauffman Center health and safety protocols. Please do your part to keep yourself and others safe.
Kauffman Center Health Protocols
Sanitization & Cleaning
- Attention to thorough cleaning and sanitizing (especially high-touch surfaces) before, during and after events. Electro-static sprayers will be used in the venues after each performance.
- Fresh air exchange has been increased by an average of 50 percent throughout the building, and high-efficiency MERV-14 filters are standard in all air handling equipment.
- High-volume, low-pressure air circulation system reduces the potential spread of aerosol droplets.
- Touchless hand sanitizer stations will be available throughout the building.
Safe Spacing
- We encourage safe spacing throughout the building and remaining aware of those around you.
- Follow signage and any floor markers that may be visible.
- Acrylic barriers are being used in areas where social distancing is not always possible (i.e., ticket office, ticket-taking portals, etc.)
- Our team will help oversee compliance of mask-wearing and other appropriate protocols throughout your visit. Please follow their guidance.
Security
- A security screening will be conducted. To minimize lines, please leave unnecessary items at home. Large items (i.e., backpacks, computer bags, tote bags, large purses, etc.) are also discouraged. For more information, visit the Kauffman Center’s Security Screening Policy.
Minimizing Contact
- Touchless hand sanitizer stations will be available throughout the building.
- Many doors have electronic openings. Foot openers have been installed on many others.
- Ticket-taking will be contactless. Our ticket-takers will not touch your paper ticket or electronic device. To expediate scanning of tickets, please ensure barcodes are visible. For electronic tickets, barcodes should be large enough to scan, the device should have a well-lit background and if you have multiple tickets, be prepared to scroll for the ticket-taker.
- We encourage cashless transactions using a credit card (MasterCard, Visa, American Express or Discover).
Services & Amenities
- The following services and amenities may not be available: The Dining Experience restaurant, Serenity Rooms, and program availability/distribution.
- Our staff and support teams are required to wash their hands frequently and wear face masks at all times—plus, they have been trained on safety measures.
- Our valet team (if service is available) will wear masks and use hand sanitizer before and after entering vehicles.
- Our food & beverage team (if service is available) will be required to wear masks and gloves.
- Assistive Listening Devices are available. Please ask a Kauffman Center usher or staff member for assistance.
We encourage you to check back on this webpage prior to your visit, as processes and protocols are subject to change over time.
For questions, please email or call the Kauffman Center Ticket Office at 816.994.7222 during regular business hours.