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Production Services Supervisor
Reports to: Director of Theater Operations
The overarching function of this position is to supervise technical operations and event production with a team of production supervisors in a multi-venue environment. This includes overseeing coordination of personnel, equipment, and back-of-house contractual obligations to support events; liaising with artists, managers, event sponsors, commercial film scouts, contractors, and Kauffman Center staff; and estimating event production costs and production equipment maintenance budgets, among other responsibilities.
Ticketing Services Associate – Seasonal
Reports to: Ticketing Services Manager
The key role of this position is to provide ticket and general information to guests via telephone and face to face at the box office. The Ticketing Services Associate will take reservations using Tessitura, perform exchanges, fill and troubleshoot orders, and will assist with ticket sales and service at the box office counter. This position will also work in the Kauffman Center gift shop during some performances. Cash handling will be involved. Candidates must: enjoy customer service, manage inbound and outbound calls, work with individuals or a group of guests, think on their feet, remain calm under pressure, and assist with programs and events as needed. As Ticketing Services Associate, you will provide the highest level of customer service to all guests, vendors and clients.